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Complaint Handling

Elos Accurate® Warranty

In case of a product failure, we offer a 10-year-warranty of all our prosthetic components for Elos Accurate Digital Solutions. Any complaints should be sent to the place of purchase. The complaint should be sent with the failed product within 14 days from the event.

If you have questions regarding our warranty, please contact your distributor or send an e-mail to:

Download Complaint Form for Elos Accurate® 

Elos Medtech’s General Terms and Conditions

The general warranty terms are covered in our General Terms and Conditions. Download our General Terms and Conditions