Guarantee
Guarantee
Elos Accurate® Lifetime Guarantee
Elos Medtech offers a Lifetime Guarantee on the craftsmanship of Elos Accurate abutment solutions and screws – applicable both in patients’ mouths and on the shelf. This guarantee also extends to the associated dental implants, even though they are not manufactured by Elos. This is made possible by the full compatibility of Elos prosthetic products with the original implant interface, ensuring a precise and secure fit.

New Lifetime Guarantee Card
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If you have questions regarding our guarantee, please contact your distributor or send an e-mail to: dentalsupport@elosmedtech.com

Elos Medtech’s General Terms and Conditions
The general warranty terms are covered in our General Terms and Conditions.
Download our General Terms and Conditions Rest of World, excl USA, Germany
Terms & Conditions
Extended Elos Accurate lifetime guarantee for implants and prosthetic parts:
When buying Elos Accurate components for the final or temporary restoration we offer a lifetime guarantee also for the dental implant. Meaning that in case of dental implant failure or failure(s) of the Elos Accurate components used in connection with a dental implant with a suprastructure of Elos Accurate, or failure(s) of the Elos Accurate components used in connection with a dental implant, we will reimburse or replace the Elos Accurate component(s). Elos Medtech will also reimburse the dental implant according to the guarantee rules of the implant manufacturer after approval by Elos Medtech, incl amounts similar to those
offered by the implant companies for restorative work. All Elos Accurate products must be used accordingto the instructions for use (IFU).
For approval you must:
• Provide the original implant invoice and relevant information from the patient journal (eg photos, medical records, Elos Accurate components with information on processing methods, and, if applicable, the implant itself). Materials returned to the manufacturer must be sterilized or disinfected, if applicable.
• Provide proof that the implant manufacturer has denied the warranty claim
• Inform Elos Medtech no later than 2 months after the incident for which you want to apply the guarantee, originated.
Limitations:
• The guarantee is only valid if the Elos Accurate components are not used in combination with productsmanufactured by other manufacturers that are not corresponding to the intended use or following the instructions for use (IFU), available on the website www.elosmedtech.com/ifu/.
• The patient records must confirm that the claim is not due to oral conditions, oral hygiene or any trauma that prevents or limits the implant and/or prosthetic parts from functioning correctly.
• This guarantee is the only guarantee provided by Elos Medtech and may undergo changes without